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JENSEN Tools + Supply | A Company of TestEquity

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Q: Who is TestEquity?
A: TestEquity is a one-stop, value-added provider of premium electronic test & measurement equipment and eMRO tools and supplies. For additional information, please visit www.TestEquity.com.
Q: Why did TestEquity acquire JENSEN?
A: TestEquity has acquired JENSEN Tools + Supply as part of its overall strategy to enable customers to improve productivity and reduce costs by utilizing highly customizable options that fit their unique needs. The acquisition further strengthens TestEquity’s eMRO platform by expanding their sales and distribution footprints.
Q: What are the benefits of this acquisition for JENSEN customers?
A: The acquisition will enable JENSEN to expand our geographic reach and leverage existing TestEquity Test & Measurement and eMRO sales and distribution functions to meet existing and future demands. As a leader in Test & Measurement distribution in the US and Canada, TestEquity gives JENSEN Tools + Supply the capability to provide the best Test & Measurement solution. Whether you require new or used equipment or a rental program, JENSEN Tools + Supply can now provide you with the best range of options. JENSEN Tools + Supply will also be able to offer a full line of Environmental Chambers manufactured and stocked by TestEquity in our Moorpark, CA facility.
Q: What is the value of the acquisition to TestEquity?
A: The addition of the JENSEN Tools + Supply business gives TestEquity an improved value proposition by adding a strategically located east coast distribution center, an additional 20 sales professionals and the JENSEN brand of tools and tool kits. Our sales team of approximately 100 professionals will now be spread across the United States, Canadian & Mexican markets. We believe that this will position TestEquity/JENSEN Tools + Supply to become the premier supplier of Test & Measurement and eMRO solutions to the electronics industries throughout North America.
Q: What products does TestEquity offer?
A: Test & Measurement, eMRO, JENSEN Tools & Tool Kits and TestEquity brand Environmental Chambers. You can learn more at www.TestEquity.com.
Q: Will JENSEN Tools + Supply change its name and, if so, when will this change occur?
A: JENSEN will be a subsidiary of TestEquity and the JENSEN name will remain for the foreseeable future.
Q: How will JENSEN Tools + Supply be integrated into the TestEquity organization?
A: JENSEN will share the common management structure of the entire TestEquity organization.
Q: How will this acquisition affect JENSEN customers?
A: This acquisition will be a significant benefit to JENSEN customers as it will enable us to address existing and emerging customers’ needs by providing more comprehensive customer-centric solutions.
Q: Will there be any changes in the location of JENSEN’s office?
A: No changes are planned at this time. We plan on maintaining the office & distribution centers in Tewksbury, MA and Phoenix, AZ.
Q: Will I have different points of contact for technical support and sales for JENSEN solutions?
A: No, your existing sales and support contacts will remain the same and continue to be the points of contact for new sales inquiries and support questions regarding JENSEN solutions.
Q: Will any of JENSEN's products be discontinued?
A: All products will continue to be developed and supported.
Q: Will existing OEM partnerships remain in place?
A: Yes.
Q: Will purchasing and payment information change for JENSEN customers?
A: Until further notice, no change to payment information.
Q: Will JENSEN Tools + Supply keep the same Website?
A: JENSEN Tools + Supply will keep the same website (www.JensenTools.com) for the foreseeable future. We will continue to make every effort to further enhance our Website to serve you better.
Q: Is JENSEN Tools + Supply going to change part numbers?
A: Until further notice, JENSEN Tools + Supply part numbers will remain the same.
Q: Who will be my sales contact going forward if I purchased from both companies in the past?
A: Until further notice, customers should continue to contact our sales team. Our customer-centric sales team will continue to provide the best possible services and solutions for our customers.
Q: Is my preferred pricing going to change?
A: No, until further notice, your preferred pricing will remain the same.
Q: Will my customer number change? If so, which customer number should I use?
A: Until further notice, your customer number will remain the same.
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